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Introduction
In the fall of 1999, the Working Group of the Indiana Partnership for
Statewide Education (IPSE) identified a need for guiding principles which
define good practice and a clear benchmark for faculty as they pursue
activities in distance learning. Several organizations have already developed
guidelines that address each of their constituencies, such as the
North Central Association (NCA)
Western Cooperative for Educational Telecommunications
(WICHE)
American Distance Education Consortium (A*DEC);
and
American Council on Education (ACE)
However, none of these documents address distance learning and the use
of technology in the classroom from the faculty perspective of teaching
and learning.
A Guiding Principles Subgroup was formed and work began in early 2000.
The Charge of this group was:
to craft a set of guidelines which
define good practice in distance learning and give faculty a clear
benchmark for designing, developing, delivering, and assessing distance
learning courses and/or programs.
In this context, Distance Learning is defined
as:
a formal learning activity which
occurs when students and instructor are separated by geographic distance
or by time, often supported by communications technology such as television,
videotape, computers, Internet, or mail (Glossary of Terms for Higher
Education and Distance Learning, Indiana College Network Web Site,
http://www.icn.org/resources/glossary.html).
As a starting point, the group shared guidelines
that are used at their institutions; these included those from the organizations
listed above as well as those that were developed internally by the
institution.
Guiding Principles Subgroup members:
Greg Siering, Ball State University
Nancy Franklin, Indiana State University
Rebecca Nickoli, Ivy Tech
Joetta Burrous, Purdue University (Chair)
Karen Bonnell, University of Southern Indiana
Vern Houchins, Vincennes University
Nancy Millichap, IHETS Staff
I. Faculty Benchmarks and Principles
Course Design
PRINCIPLE:
Distance learning courses will be carefully planned to meet the needs
of students within unique learning contexts and environments.
SUBPRINCIPLES:
- Careful analysis of the target student population
lays the groundwork for building an effective distance learning
course. Areas worth considering are demographics, previous experience
and coursework, technological skill and access, learning preferences,
and possible special needs.
- Clear learning objectives provide a useful
framework for the course's content, activities, and learning assessments.
Constructing units or modules around discrete objectives helps structure
students' learning, making the course more unified and coherent.
- Many distance students select these courses
due to conflicting work schedules, geographic isolation, and other
unique situations. These students benefit from assignments that
allow them control over the time and pace of their learning.
- Engaging students in application activities-case
studies, journal writing, role playing, problem-solving, class discussions-encourages
active learning and continual involvement with course content.
- Flexibility in assignments and or multiple
means of content delivery are responsive to students' individual
learning preferences, as well as the special needs of disabled students.
- Communication and collaboration foster strong
learning communities, counteracting the often-isolating nature of
distance learning. Providing a variety of communications channels-e-mail,
telephone, video, discussion forums, online chats, etc.-encourages
student-to-teacher and student-to-student interaction, particularly
if that communication is integrated well into assignments and begun
early in the semester.
- Frequent learning assessments-either graded
or ungraded-can help students evaluate and guide their own learning,
and can help instructors adjust to learners' needs throughout the
course. Tying assessments closely to objectives adds further consistency
and clarity to the course.
- Course evaluations-both formative and summative-can
identify strengths and weaknesses in the course. Open-ended questions
can provide valuable, contextualized information that will help
in redesigning the course for its next offering.
Program Design
PRINCIPLE:
Distance learning programs are most effective when they include careful
planning and consistency among courses.
- Faculty who understand the wider contexts
of their distance learning courses-campus-wide programs, course
sequences, regulations, and accreditation standards-are better prepared
to design courses that meet larger programmatic goals.
- Periodic course review helps ensure currency
of content, appropriate use of technology, effectiveness of delivery
strategies, and integration within the larger curriculum. Updating
or redesigning courses as needed strengthens the entire program.
- Students who are taking multiple courses via
distance learning benefit from consistency among those courses-similar
course design, communication, technology, and assessment. This consistency
shortens the learning curve students experience at the beginning
of each course, and makes it easier to provide necessary support
to both students and faculty.
- A program-wide orientation to distance learning
can help students prepare for their courses-descriptions of typical
activities, tips for success, technical requirements and tutorials,
and various other resources. Creating a shared orientation can add
consistency to a program and reduce the duplication of effort in
each course.
- Interaction and collaboration among distance
learning faculty can improve the entire program by promoting a common
set of curricular goals, encouraging faculty development, and allowing
for more productive assessment.
Faculty Development
PRINCIPLE:
It is important for faculty who are engaged in the delivery of distance
learning courses to take advantage of appropriate professional developmental
experiences.
SUBPRINCIPLES:
- The faculty will seek out and participate
in opportunities that expose them to various pedagogical strategies
that are well suited to the distance learning environment. This
exposure could come from participation in in-services and workshops.
- Faculty will seek out opportunities for collaborations
and other interactions with faculty that have had success in the
distance learning environment. Those faculty who have had success
in distance learning should take a mentorship role with those who
are seeking assistance.
- The faculty will participate in the evaluation
and selection of the software products that are going to be used
for course development. The faculty should seek out and participate
in ongoing training and technical support for various distance learning
development and delivery tools.
- Faculty will understand the implications of
teaching via distance, e.g., the unique challenges presented by
the various technologies.
- The faculty will understand and observe the
institution's policies regarding intellectual property and copyright.
Course Evaluation
PRINCIPLE:
Distance learning courses will be periodically reviewed and evaluated
to ensure quality, consistency with the curriculum, currency, and advancement
of the student learning outcomes. SUBPRINCIPLES:
- The faculty will develop procedures for the
ongoing review and updating of courses to ensure that each course
is consistent with the academic program's curriculum.
- Each course will be periodically reviewed for
currency of content, the use of the appropriate technology, and
the effectiveness of the delivery strategies.
- Faculty will update each course as needed.
- Distance learning courses will meet the same
objectives and include the same substantive content as a traditionally
delivered course.
- Each distance learning course will include
a student evaluation component as appropriate to the delivery mechanism.
PRINCIPLE:
Faculty will work to ensure that incentives and rewards for distance
learning course development and delivery are clearly defined and understood.
SUBPRINCIPLES:
- Expectations regarding workload will be defined,
so that a faculty member developing or teaching a distance learning
course understands at the outset whether this activity will be considered
as part of his/her workload or as overload.
- Faculty members planning to teach distance
learning courses will investigate their institution's, school's,
or department's policies and processes for determining class size,
and should consider the impact of establishing limits to class size
on student learning, workload determination, and economic viability
of the course.
- Expectations regarding compensation will be
defined, so that a faculty member developing, revising, or teaching
a distance learning course understands at the outset whether this
activity will be compensated apart from his/her salary.
- Faculty members planning to devote time to
distance learning activities will investigate their institution's
promotion and tenure practices to understand what impact these activities
will have on his/her promotion and tenure opportunities.
Assessment of Student Outcomes
Assessment of student learning outcomes is primarily a program level
responsibility frequently embodied in observation, measurement and analysis
of student achievement of demonstrable learning outcomes as stated in
intended course goals, objectives, or competencies.
PRINCIPLE:
An assessment plan is adapted or developed in order to achieve effectiveness,
continuity and sustainability of the assessment process. Course outcome
assessment activities are integrated components of the assessment plan.
SUBPRINCIPLES:
- A systematic approach to assessment integrates
a complete cycle of the following general components:
- Program goals
- Measurable objectives or standards
- Valid, reliable assessment measures
- Course curricular reference(s)
- Time frame for implementation
- Plan for collection and analysis of results
- Action plan for change or improvement
- Results reporting
- Budget and/or planning implications
- A systematic approach to assessment engages
techniques for measuring prior learning, intended outcomes and value
added, and provides for documentation of what learners know, and
what they can do as a result of learning experiences.
- 3. An assessment plan embraces continuous or
frequent assessment through various means of observation, measurement,
and analysis of intended outcomes. Assessment components assist
learning achievement, and assess learner progress and achievement.
- 4. Learning outcomes measures establish a foundation
for entering sequential courses, insure compatibility with campus
based courses, and provide indication of integrity of student work
and the credibility of the specific course.
- 5. Students are provided systematic, constructive,
frequent and timely feedback throughout the outcomes assessment
process.
- 6. Course assessment results provide documentation
of student achievement that is applicable to measurement of program
goals achievement.
PRINCIPLE:
Learning activities are organized around demonstrable learning outcomes
embedded in course components including; course delivery mode, pedagogy,
content, organization, and evaluation.
SUBPRINCIPLES:
- Learning outcomes address both content mastery
and increased learning skills.
- Learning activities for and modes of assessment
are responsive to the learning needs of individual learners.
- Outcomes assessment can be most effective when
learners help shape the learning outcomes and how they are achieved.
- Learning outcomes are described in observable,
measurable and achievable terms.
- Achievement of intended learning outcomes is
facilitated through selection of consistent and compatible learning
design, and media or delivery system.
- Learning outcomes are assessed in a way which
is relevant to the course content, the learner's situation, the
learning design and the distance delivery media or system.
- Assessment of learning is timely, appropriate
and responsive to the needs of the learner.
- Intended learning outcomes are reviewed regularly
to assure their clarity, utility and appropriateness for the learners.
- Intended learning outcomes provide the design
basis for developing educational experiences.
Copyright
PRINCIPLE:
Content developed for distance learning courses will comply with copyright
law.
SUBPRINCIPLES:
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  The process recommended
for determining copyright law compliance is as follows: |
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Attention will be paid to the
rights and privileges regarding transmission of materials as defined
in Section 110(2) of the U.S. Copyright Law (Appendix). |
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If Section 110(2) does not apply,
"fair use" as defined in Section 107 (See Appendix) may apply.
The nature and amount of the work used, and the purpose and effect
of the use will be weighed to determine if fair use applies. |
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If the planned use of a copyrighted
work cannot be addressed by Section 110(2) or Section 107, permission
of the content owner may be required. |
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Be aware how to obtain copyright
permission. Some institutions may provide assistance in obtaining
such permission. |
Ownership
PRINCIPLE:
Faculty members involved in content development will be aware of their
institution's policies with regard to content ownership.
SUBPRINCIPLES:
- Some issues to be addressed may include: the
whole or partial ownership of course content, the length of ownership,
copyright transferability, faculty relocation, derivative works,
and profits from distribution or sale of course materials.
- It is recommended that faculty members come
to agreement on content ownership with the institution and all developers
prior to course development.
Delivery Methods
PRINCIPLE:
The medium/media chosen to deliver courses and/or programs will be pedagogically
effectual, accessible to students, receptive to different learning styles,
and sensitive to the time and place limitations of the students.
SUBPRINCIPLES:
- It is recommended that selection of media grow
directly from course goals and pedagogical approaches.
- Technology requirements for equipment will
be communicated clearly.
- Resources for support of the required technology
will be conveniently accessible.
- 4. The skill level required by students to
use the technology will be determined and communicated to students.
- 5. Considerations for selecting the medium/media
are the costs of the technology, time required to prepare materials,
potential learning curve for students, and the human resources required
(instructor and supporting staff).
II. Issues to be Addressed by the Institution
Student Support Services
PRINCIPLE:
The institution provides appropriate support services to distance
students that are equivalent to services provided for its on-campus
students.
SUBPRINCIPLES:
- The institution clearly communicates to its
distance student the services that are provided and how to access
them.
- If the institution is unable to directly provide
services, it contracts and/or outsources for them to be provided.
- These services will be provided at the campus
site and/or at a location convenient to the student and will be
accessible during hours that are conducive for the distant student.
- The institution will make its policy statement
covering individual with disabling conditions available to distance
students.
Library Resources
PRINCIPLE:
The institution provides its students at a distance with accessible
library and other learning resources appropriate to the courses or programs
delivered via technology. It develops systems to support them in accessing
and using these library and other learning resources effectively.
SUBPRINCIPLES:
- The institution provides its students at a
distance with accessible library and other learning resources appropriate
to the courses or programs delivered via technology.
- The institution develops systems to support
students' access to and effective use of these resources.
Support for Faculty Development and Training
PRINCIPLE:
It is important to provide the appropriate developmental experiences
for faculty who are engaged in the delivery of distance learning experiences.
SUBPRINCIPLES:
- The institution provides opportunities for
its faculty to be exposed to various pedagogical strategies that
are well suited to the distance learning environment. This exposure
could come from participation in in-services, workshops, and interactions
with other faculty that have had success in the distance learning
environment.
- The institution provides ongoing training and
technical support for faculty who are using various distance learning
development and delivery tools.
- The institution ensures that the faculty understand
and observe the institution's policies regarding intellectual property
and copyright.
Course Evaluation
PRINCIPLE:
The institution implements policies and processes by which the instructional
effectiveness of each distance learning course is evaluated periodically.
SUBPRINCIPLES:
- Course evaluation provides for review of effective
course procedures, instructional delivery and student learning outcomes.
- Course evaluation includes review for currency
of content, and substantive alignment with content and course objectives
of the equivalent traditionally delivered "on campus" course.
- The opportunity is provided for each student
to evaluate course support services, course resources and materials,
and instructional effectiveness.
- Information acquired through course evaluation
processes is analyzed in order to identify significant indicators
for improvement that may be sustained through instructional unit
planning and budgeting.
Technical Support
PRINCIPLE:
Timely and reliable technical support is vital to the success of any
distance learning program.
SUBPRINCIPLES:
- Successful distance learning programs are provided
with adequate funding and personnel to support technology infrastructure
- hardware, software, and networking.
- Ongoing research and development of communications
technologies helps ensure the continued improvement and expansion
of distance learning programs.
- Effective help desk facilities provide students
and faculty with prompt solutions to technical problems. Help
desk staff are well trained and have the resources needed to provide
prompt and reliable support, including an online library of documentation
for software commonly used in distance education.
Faculty Workload, Compensation, and Rewards
PRINCIPLE:
It is recommended that a system of faculty incentives and rewards be
developed cooperatively by the faculty and the administration, which
encourages effort and recognizes achievement associated with the development
and delivery of distance learning courses.
SUBPRINCIPLES:
- The institution will establish a mechanism
for determining whether distance learning course development and
delivery, respectively, will be included as part of a faculty member's
workload or assigned on an overload basis.
- The institution will define whether special
compensation will be provided to faculty members and/or academic
departments participating in distance learning course development
and delivery, respectively, and the relationship of compensation
to workload assignments.
- Distance learning teaching, research, and
service activities will be equal to other activities in these arenas.
- Faculty members participating in distance
learning will be evaluated in the same manner as all other faculty
members in accordance with institutional policy.
Copyright and Ownership
PRINCIPLE:
The institution will communicate copyright and intellectual property
policies to all faculty and staff working on distance learning course
development and delivery.
SUBPRINCIPLES:
- Copyright and intellectual property policies
will be written and accessible.
- Policies will be subject to ongoing review
and updated to comply with applicable law.
State Approval and Regional Accreditation
PRINCIPLE:
The institution complies with state policies and maintains regional
accreditation standards in regard to distance learning programs.
SUBPRINCIPLES:
- The Indiana Commission for Higher Education
requires that the Commission approve all degree programs. Any existing
on-campus degree program that converts a majority of the required
courses (50% or more) to distance learning must be reapproved by
the Commission.
(http://www.che.state.in.us/Agendas/1998/9803029b.pdf).
- This approval process is in addition to any
approvals and/or accreditation processes that are required by the
individual institution and any professional organization(s) relevant
to the field of study.
III. Resources
Other Resources
- Planning for Student Services: Best Practices
for the 21st Century, edited by Martha Beede and Darlene Burnett,
published by the Society for College and University Planning, Ann
Arbor, Michigan, 1999. ISBN 0-9601608-9-2
- CAEL - Principles of Effectiveness for Serving
Adult Learners in Higher Education
- NCA-CIHE - Guidelines for Distance Education
- WICHE - Principles of Good Practice for Electronically
Offered Academic Degree and Certificate Programs
- ACE - Guiding Principles for Distance Learning
in a Learning Society
- CHEA - Core Academic Values, Quality, and
Regional Accreditation: The Challenge of Distance Education
- NEA/Blackboard Inc. - Quality On the Line:
Benchmarks for Success In Internet-Based Distance Education
- http://www.detc.org/
- Distance Education and Training Council, the Web site has
an online seminar for members plus publications that may be of interest.
- http://www.uwex.edu/disted/home.html
- Distance Education Clearinghouse has current news in distance
education and a page for those new to the topic.
- http://www.otan.dni.us/cdlp/
- California Distance Learning Project has a great section
of teaching resources, plus adult education and distance learning
resources.
- http://www.uidaho.edu/evo/distglan.html
- Distance Education at a Glance includes a section on strategies
for teaching at a distance.
- http://www.mcli.dist.maricopa.edu/
- The Maricopa Center for Learning and Instruction (MCLI)
includes a section on learning with technology.
- http://www.coe.uh.edu/insite/elec_pub/html1995/1614.htm
- Throw Me a Rope: A Distance Learning Faculty Guide is from
a faculty perspective.
- http://www2.gasou.edu/distance_learning/resources/faculty/facman.html
- Faculty Training Manual is a good example of the kinds
of information distance education faculty need to know.
- http://www.facultyconnection.org/
- The Faculty Connection
- http://www.math.ubc.ca/%7Edjun/isw-www/facdev-links.html
- WWW Resources for Faculty Development has bookmarks to
numerous relevant Web sites.
- http://old.ihets.org//distance_ed/fdpapers/1997/
- Beginnings: Initial Experiences in Teaching via Distance Education
is a collection of articles by Indiana Higher Education Faculty.
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http://old.ihets.org/distance_ed//ipse/fdhandbook/
- Indiana Partnership for Statewide Education Faculty Handbook
- American Association of University Professors,
"Special Committee on Distance Education and Intellectual Property
Issues;" http://www.aaup.org/spcintro.htm
- Penn State University, "The Report of the
Task Force on distance Education," http://www.outreach.psu.edu/de/de_tf.html
- R. Sedlak and G.P. Cartwright, "Two Approaches
to Distance Learning: Lessons Learned," http://contract.kent.edu/change/articles/janfeb97.html
- R. Bass, "Discipline and Publish: Faculty
Work, Technology, and Accountability," http://www.georgetown.edu/bassr/disc&pub.htm
Appendix
§ 110. Limitations on exclusive rights: Exemption of certain performances
and displays 41
Notwithstanding the provisions of section 106, the following are not
infringements of copyright:
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- performance or display of a work by instructors
or pupils in the course of face-to-face teaching activities
of a nonprofit educational institution, in a class- room or
similar place devoted to instruction, unless, in the case
of a motion picture or other audiovisual work, the performance,
or the display of individual images, is given by means of
a copy that was not lawfully made under this title, and that
the person responsible for the performance knew or had reason
to believe was not lawfully made;
- performance of a nondramatic literary
or musical work or display of a work, by or in the course
of a transmission, if-
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the performance or display is a regular
part of the systematic instructional activities of a governmental
body or a nonprofit educational institution; and
(B) the performance or display is directly related and of material
assistance to the teaching content of the transmission; and
(C) the transmission is made primarily for-
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(i) reception in classrooms or
similar places normally devoted to instruction, or
(ii) reception by persons to whom the transmission is directed
because their disabilities or other special circumstances prevent
their attendance in classrooms or similar places normally devoted
to instruction, or
(iii) reception by officers or employees of governmental bodies
as a part of their official duties or employment: |
§ 107. Limitations on exclusive rights: Fair use
38
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Notwithstanding the provisions
of sections 106 and 106A, the fair use of a copyrighted work,
including such use by reproduction in copies or phonorecords or
by any other means specified by that section, for purposes such
as criticism, comment, news reporting, teaching (including multiple
copies for classroom use), scholarship, or research, is not an
infringement of copyright. In determining whether the use made
of a work in any particular case is a fair use the factors to
be considered shall include- |
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- the purpose and character of the use,
including whether such use is of a commercial nature or is
for nonprofit educational purposes;
- the nature of the copyrighted work;
- the amount and substantiality of the
portion used in relation to the copy- righted work as a whole;
and
- the effect of the use upon the potential
market for or value of the copyrighted work.
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The fact that a work is unpublished
shall not itself bar a finding of fair use if such finding is
made upon consideration of all the above factors. |
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